Pawprint by TradeBark Terms & Conditions

Last updated: February 2025

This Terms of Use Agreement (the “Agreement”) is a legally binding contract between TradeBark, LLC, a Georgia-based limited liability company doing business as “Pawprint by TradeBark” (“Pawprint,” “we,” or “us”), and you, the client (“Client,” “you,” or “your”), whether acting as an individual or on behalf of an entity.

By using our services or accessing the website (https://www.gopawprint.com or any related subdomains or portals), you agree to these Terms. If you do not agree, do not use our services.

1. Service Scope

Pawprint provides subscription-based website hosting, maintenance, security, and monthly content updates. Our standard plan includes:

• Hosting of your website (on our cloud-based platform)

• SSL security

• Software updates

• Monthly offsite backups

• Up to 1 hour of content updates per month

Optional add-ons include additional pages, blog setup, SEO services, logo design, domain/email setup, and other functionality, as agreed upon in writing.

2. Intellectual Property & Licensing

You will retain ownership of any custom logo designs created by Pawprint as part of your setup or add-on services. All other materials, including the website, design, structure, and content created within the Pawprint platform, are part of your active subscription. Upon cancellation of your plan, the website and its content will no longer be available.

Stock images, fonts, and illustrations used in your project are licensed through Pawprint’s commercial subscriptions and are not transferrable. We ensure any content we use on your site is properly licensed.

3. Ownership of Domains & Third-Party Services

If your domain or email accounts were purchased independently of Pawprint (e.g., through GoDaddy or Google Workspace), you retain full ownership of those services. Pawprint will never claim ownership over assets you have registered yourself.

4. Client Responsibilities

You agree to:

• Provide timely and accurate content

• Grant access to necessary platforms (domain registrar, email provider, etc.)

• Respond to requests for approvals and revisions promptly

• Notify us of any changes or updates you would like made to your website

Change requests should be submitted via email to pawprint@tradebarkit.com. Update time is tracked monthly, and unused time does not roll over.

5. Data Storage and Privacy

While Pawprint does not actively collect client or end-user data, some data (e.g., form submissions, user data) may be stored in your website’s backend. It is your responsibility to inform your users of this via a privacy policy if applicable. We recommend including a privacy policy on your site and ensuring it reflects your data handling practices.

6. Payment, Invoicing & Cancellation

After your website is complete and ready to launch, you will receive your first invoice for ongoing service. This invoice will cover your first monthly subscription cycle. Invoicing is handled through Square (Block, Inc.), and we encourage all clients to enroll in auto-pay to ensure uninterrupted service.

• Setup fees are non-refundable.

• Monthly service is billed in advance.

• Payment is due upon receipt unless otherwise noted.

• If payment fails or is not received within 10 days of the due date, service may be paused until the account is brought current.

To cancel service, send written notice to pawprint@tradebarkit.com at least 30 days in advance. You may cancel at any time, but service and associated products (such as hosted email or domains managed by Pawprint) will be discontinued at the end of the notice period. Third-party services you own remain yours.

7. Connection Interruptions

We aim for high uptime but cannot guarantee your website will be available 100% of the time. Scheduled maintenance, third-party outages, or other issues may occasionally result in downtime. Pawprint is not liable for any resulting loss.

8. Limitation of Liability

To the fullest extent permitted by law, Pawprint shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, revenue, or profits, even if we have been advised of the possibility of such damages.

Disclaimer on Performance

Pawprint by TradeBark will use its best efforts and professional judgment to implement effective website, SEO, and digital strategies. However, due to the evolving nature of search engines, user behavior, and online competition, we cannot guarantee specific performance outcomes such as lead generation, search rankings, or financial results. Results may vary from business to business.

9. Indemnification

You agree to indemnify and hold Pawprint, its affiliates, employees, and agents harmless from any claims, damages, or legal expenses arising from your use of the website or services, violation of these terms, or infringement of any rights of a third party.

10. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to conflict of laws principles. Any legal actions must be brought in the state or federal courts located in Chatham County, Georgia.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. We’ll notify you of major changes via email or your client dashboard. Continued use of our services after such notice constitutes acceptance of the updated Terms.

12. Electronic Communications & Signatures

You agree to receive communications from us electronically and consent to use of electronic signatures, contracts, and records.

13. Contact Information

If you have any questions about these Terms, please contact us at: pawprint@tradebarkit.com

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